DON'T BE MISLED BY ANY OTHER REVIEWS. I HAD HIGH OPINION OF AIRTEL DTH UNTIL IT KONKED OFF 2 MONTHS AFTER INSTALL AND 5 DAYS NOW, I'M YET TO SPEAK TO SOMEONE AT AIRTEL BCOS (believe me) I CANNOT GET THROUGH TO THEIR CUSTOMER CARE EXEC ON THE PUBLISHED NUMBERS.
Airtel Digital TV 1800 102 8080 is The Worst customer care service(121 never gave me issues). The number is busy through out the day and most part of the night. Even if you get through and are done entering your customer id and other info using their IVR, someone picks up and just hangs up on you. I lost ÿÿÿÿption about 5 days ago and I'm not kidding that I have tried both their toll free and tolled number a few hundred times from various phones and network. I got through the busy lines only 3 times and all 3 times they hung up on me after making me listen to the stupid Airtel music for 8 - 10 minutes.
There's just no way in hell now to get this thing started without being able to get through to their customer care executive. I wish somebody 'ex‚„‹–es' them all bastards!!!
They have one emaiIúÀ that just sends an automated acknowledgement email with no ticket/incident number to follow through on. 4 days now and there's been no one who got in touch.
But I should give credit to their sales team. I placed order at 8.45 pm on saturday in March and the installation guys were knocking my door at 11 a next day (sunday). But that's all there's to it.
DON'T EVEN TRY AIRTEL. THEY ARE AS BAD AS RELIANCE AND ONLY GETTING WORSE.